How Can We Help?

Below are common areas where we help our customers.

Have a question on an order status, shipping or would like to discuss a return? Contact our Customer Happiness Team for immediate support.
CUSTOMER HAPPINESS TEAM
Have a question about our product or pricing for you or your school? Get answers here.
ANSWERS ABOUT PRODUCTS
Have a complex or custom order for your school? Our sales team can help you navigate the process.
CONTACT SCHOOL SALES
Need forms to process your order? Access and download them all in our forms library.
GET ORDER FORMS
Interested in joining our team and career opportunities? Click below to see our current openings.
EXPLORE CAREERS
Not finding the help you need here? Have a different question or just need help? Drop a quick email and we'll be in touch fast.
DROP US A NOTE

Contact Us

Toll Free (800) 352-6162
Customer Happiness Team [email protected]
Address 200 Pemberwick Rd 1st Floor Greenwich, CT 06831
Hours of Operation 9am - 6pm Eastern | Monday - Friday

Frequently Asked Questions

Here are the most common questions our customers ask us.

  • How do I place an order?

    We accept both online and offline orders. To place an order online please navigate to the shop now category in the top navigation. To place an order offline please download our order forms . Instructions on submitting offline orders are included on the order forms.

  • Do you offer ordering kits for planning purposes?

    Yes! We offer free samples to qualifying schools so you can review fabric, sizing, and color before placing your order. Request a free sample here .

  • How can I get in touch with a salesperson?

    Our dedicated school sales team is here to help. Simply navigate to the Get Started in our menu or email us directly, and a GraduationSource representative will reach out to discuss your needs. You can also go to our Get Started page .

  • Where can I go to get a quick quote?

    You can request a fast, no-obligation quote by filling out our quote request form . Our team typically responds within one business day with pricing tailored to your school or organization.

  • Can GraduationSource manage our entire graduation program?

    Absolutely. From online ordering portals and bulk orders to student distribution and customer support, GraduationSource can handle your graduation program end-to-end so your staff doesn’t have to.
    Get Started today .

All the Buzz

See what customers are gossiping about

  • GraduationSource makes graduation unbelievably efficient for us—the complete package arrives in a single shipment, giving our students a seamless, stress-free experience. The quality is consistently impressive.

    Wendolyn Larkins

    American National University

  • I want to thank GraduationSource™ and its staff for helping us with a last-minute order. They went above and beyond to make sure we received the items in a timely manner. Thank you!

    Minerva

    Cape Coral Technical College

  • Our experience with GraduationSource™ was excellent. We received every cap, gown, and tassel on time and perfectly organized—making it easy to distribute across four campuses.

    Carson Osborn

    Metro Tech

  • I am absolutely delighted with the quality of the Premium Doctoral Hood. When I opened the package, I was very pleased. Thank you!

    Sherry

    Northern Arizona University

  • GraduationSource’s quality and customization made our graduates look amazing on stage. Everything arrived on time, and the entire experience was smooth and stress-free. The ordering process was simple and straightforward. GraduationSource is reliable, responsive, and truly takes the stress out of planning.

    Ana Gonzalez

    Rio Grande Valley College

  • The parents and the students would like to say thanks for making our children look nice for graduation. The smile on the faces of our children when I delivered the gowns to their classroom was overwhelming!

    Yolanda B

    Velasco Elementary

Read more

Contact Info

Phone: Toll Free

(800) 352-6162

Phone Direct

(914) 934-5991

Address

200 Pemberwick Rd 1st Floor Greenwich, CT 06831

school clock tower end of bridge

Contact Additonal

Hours of Operation

9am - 6pm Eastern

Monday - Friday

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  • orange clip art of cap and gown

    500,000 +

    Graduates Outfitted Yearly

  • upload

    6.9 MILLION

    Products Delivered

  • 72,000

    Satisfied Customers

All the Buzz

See what customers are gossiping about

  • GraduationSource makes graduation unbelievably efficient for us—the complete package arrives in a single shipment, giving our students a seamless, stress-free experience. The quality is consistently impressive.

    Wendolyn Larkins

    American National University

  • I want to thank GraduationSourceâ„¢ and its staff for helping us with a last-minute order. They went above and beyond to make sure we received the items in a timely manner. Thank you!

    Minerva

    Cape Coral Technical College

  • Our experience with GraduationSourceâ„¢ was excellent. We received every cap, gown, and tassel on time and perfectly organized—making it easy to distribute across four campuses.

    Carson Osborn

    Metro Tech

  • I am absolutely delighted with the quality of the Premium Doctoral Hood. When I opened the package, I was very pleased. Thank you!

    Sherry

    Northern Arizona University

  • GraduationSource’s quality and customization made our graduates look amazing on stage. Everything arrived on time, and the entire experience was smooth and stress-free. The ordering process was simple and straightforward. GraduationSource is reliable, responsive, and truly takes the stress out of planning.

    Ana Gonzalez

    Rio Grande Valley College

  • The parents and the students would like to say thanks for making our children look nice for graduation. The smile on the faces of our children when I delivered the gowns to their classroom was overwhelming!

    Yolanda B

    Velasco Elementary

Read more